In the meantime, I would recommend that the account holder of the upgraded phones you're referring to make contact with the Virgin Mobile team on 0345 6000 789 (or 789 from a Virgin Mobile handset). You need to provide an email to help you manage your account online. " As long as you are still a VM broadband customer then the VM Forum Team (VM staff) can check this out for. It was just a hunch re Blueyonder. I truly appreciate your time and help, I know you could be doing other things in retirement than helping others here, so thank you again. com in Email Friday; Transfer email address in Email Thursday; Email, passwords, accounts, and non-virgin email addresses in Email Thursday; Deleted ntlworld email account still live in Email Thursdayntlworld email Webspace, E-Mail & Browsing Issues. I'm very sorry for the issues you've been having with your email address. com, SSL ticked and login. To start the Add your email accounts wizard, press Ctrl-Shift-T. They got to me through my old ntlworld email address and basically changed all my passwords on Epic, Steam, Origin, Twitter, Facebook, Amazon, eBay, Blizzard, Instagram. Please enter your email. 2) If that is unsuccessful then you could try the "Forgot your password" option. Hi i still use my ntlworld email address. Virgin Media Mail operates several email domains, including @virginmedia. ntlworld. Browse Virgin Media Virgin Media Community. If prompted, enter your password for the account and select Done. Select the one you need to delete and click on “View/change” on the right hand side. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. webmail - mail is accessible . Secondary account changes now have to be made via the My Virgin Media account for the secondary email. UK time (just over 9 hours) with login failures and failures to find the servers. VM say they have made that change to improve the security of VM email accounts. ipad (iPadOS 16. Options. comblueyonder. com). Issue is now sorted. @blueyonder. @Timah No such announcement has been made by Virgin Media. Those are classic signs that the email account is in the process of being deleted. com. If you find yourself unable to log into your email account,. I am having trouble with an ntlworld. My mother is a VM customer with an Ntlworld email address. I've searched the forum but unfortunately haven't been able to find the answer. I have a ntlworld primary email account, and a secondary email. richard. Each email address has its own 'My Virgin Media account'. Options. If it’s a secondary email address on your account, simply go into Manage Accounts in My Virgin Media, and delete it from there. So effectively my emails have gone out into a black hole. 3. Then it doesn't recognise my password. If you're looking to access your TV, broadband and phone account including your email, sign in here. Please include a daytime phone number. Hi Community, I had to leave Virgin Media in 2020 as we moved home and they didn't provide services in our new area. Issue is: my (elderly) sister-in-law has had ntlworld email for many years, no problems. Password Show. My 93 year old father in law has an active email address ****@ntlworld. this is now left me in a vulnerable position where I’ve been hacked and compromised on certain. Thank you. . Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. on 26-11-2022 08:40. Thank you for reaching out. QuickStart, set up and connections. I have had a look on the forum and can see that he needs to login to the virginmedia webmail and generate a new App password to. Watch out for the purple envelope. com but we could still receive email. While you are on that page, make sure you set up a Password Recovery Question. Clear searchQuickStart, set up and connections. My Virgin Media, making managing your account easier with all your information in one place. To set up your email account on macOS or Windows, first download and install the Postbox desktop email app. I received the verification email on my new address and clicked on it. Common problems are entering your full email address as the username or using the webmail username instead of the email login name. So I can have a look into this for you, I will be private messaging you. Next to where you can see your email address, select Edit. Since yesterday afternoon I can’t. Enter your full email address again in the "Username" field. I have forgotten my password for NTL World email account. It's a @ntlworld. - i dont need to do this. After that enter the credential ( Email Address and Password), IMAP Host, Port Number. Email address. So we can investigate this further for you I've dropped you a PM. If you want to access the email account via an email client you need to follow the instructions to create an app password to use in the email client along with the Ntlworld email address concerned as. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. Go to Gmail and select the cog icon in the upper right corner and select "Settings. Sign in Not. 0. Broadband deals;In response to Adri_G. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. Log-in email address . com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. Please try reloading the page” message, while others have found that Virgin’s email servers are neither able to send nor receive new messages (note: some people have been able to send emails via their SMTP server). My dad cancelled his virgin account when he moved in with us 6 years ago but has continued to use his ntlworld email account on his ipad. However, that just goes to the general email Help screen which has no information about App Specific Paswords!!! VM please sort that out!!I have an ntlworld. The problems appear to have started shortly before 6pm last night, according to. @ntlworld. then sign out and wait 20-30 minutes before trying to access the email account again. Forgotten your login details? Keep me signed in. They will need to contact the account holder in order to do so. The first thing to do is to try using that password to sign into your ntlworld account using the Virgin Media Webmail service on the VM website. So that part should now say something like " youremailaddy@ntlworld. ntlworld messages are. that is sky I posted this question as evertime I try and search for a solution it says contact your internet provider. Select Accounts > Email accounts. COM emails in Email Friday; NTL world email address not working in Email FridayJust make sure you change it to an email address personal to you, and not an email address that belongs to someone else. * Call costs may vary. 1 ACCEPTED SOLUTION. Log in to your Virgin Media Business Mobile Account. It's absolutely free. Coming back to the loop you are in. SpeedHi, my ntlworld email has been hacked. Select the account concerned and then click on Change to the right of password if a primary account or View/Change then change to the right of password for. Let us know if this helps 🙂. Last week I was unable to login to my email account and still can't login. i just want to access my original ntlworld email account via outlook. x. Sign into the account. by VirginMedia 18-01-2021 in Digital life. It's been over 24 hours now, but when I check. com secondary email, Thanks for coming back and confirming that. virginmedia. Having said that last night for some peculiar reason I had to change the incoming server settings on my wife's phone to have server "imap. Log-in. 07-11-2022 14:55 - edited 07-11-2022 14:55. Check your email for free. " " I log into the rental property Virgin account using the @ntlworld. . @ntlworld. Unfortunately due to Virgin Media's incompetence and a very long story, they can't seem to figure out how to unlock the ntlworld inbox. com or blueyonder" etc. com. com email address to different Virgin account. Try clicking the sign in button instead of pressing enter after you put your password in. com email address with outlook is still not working. Locked ntlworld email address in Email Saturday; Mailbox Unavailable in Email Thursday; Locked out of my ntlworld account AGAIN! in Email Wednesday; Locked out of ntlworld email - help needed ! in Email Tuesday; Can some kind person please allow me into my ntlworld email account. Just updated my VM email log in details & now logging in via secondary email. You can do that by signing into the "My Virgin Media" account for that email address: Sign into the "My Virgin Media" account for that email address from this link using that ntlworld email address and existing password. 2) - mail is NOT accessible using Apple mail. Sign in Not signed up yet? Register for My Virgin Media here. Outlook keeps asking me to log onto "pop. In that case when you sign into your webmail account you have to enter that non VM email address (rather than your VM email address) as the username. Last click on the Backup button and successfully perform the conversion. - sent to my important secondary email account: Hi, Further to my email to you over the weekend, I wanted to provide you with a fuller update and clarity on your Virgin Media email service. Select Continue with Apple. Virgin Media. Devin. Can anyone help with a complex problem caused by old age. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Get the error message Unable to log in. I am using a Samsung android tablet, and i have an ntlworld. I have had ntlworld email address for years. Sign in to My Virgin Media, go to My Profile and/or Manage Accounts depending on whether the account concerned is your primary account or an additional one. Forgotten your login details? Keep me signed in. Get the latest on customer exclusives and sort out admin with ease. If you occasionally temporarily lose a message, it's because you didn't change the maximum number of server. on 06-03-2023 18:47. Forgotten your login details? Keep me signed in. Choose Accounts and then select Other User Accounts towards the left. The email address has been linked to a long-standing and active Virgin account so should not have been orphaned. Incoming Server: pop. Everytime I try and sign into my account (Cust for over 25 years), it says please enter a valid email address. Customers are increasingly coming on the Forum's after having email accounts locked/deleted. Login into your Virgin Mobile account and unleash your mobile’s full potential. Select Accounts > Email accounts. That will take you to the relevant "My Virgin Media" account for that email address. . Working hard to help connect the nation, shop our offers and order online. com:dhtyG15793Wj" It is important to keep the colon : and the spaces before that piece of text exactly as per the original line of text in step 1). Reply. We have followed the whole process, try to put the. She has no recollection of what the password may be, unfortunately but wishes to keep on using the same email. You can simply delete those emails and move on with no worries. The only way it would go to the Outlook. My email on iPhone 11 will send but not receive. Tuning in Options. That result adds further evidence to suggest that the Ntlworld email address is indeed in the process of being closed down as it should be 90 days after the host VM broadband account is closed. Stupidly, our old Ntlworld account which is somewhat inactive. I am unable to log into my ntlworld email account. Maxatoria Posts: 17,980. curl -v smtps://smtp. it requires I login with the main ntlworld address i used to setup the other emails many years ago. webmail. When I sign into My Virgin Media, this is not connected to my email address (as. Email Password reset and Data Protection in Email yesterday; Outlook & Cannot connect to IMAP email server in Email yesterday; NTL email still live - I cant access it or shut it down in Email Monday; email account locked in Email Monday; Can’t access ntlworld email account in Email SundayWhen you click on the purple "Change email address box" and it takes you back to the screen you started they are expecting you to click on the "Edit" to the right of your email address. Enter your full ntlworld. com. We would like to show you a description here but the site won’t allow us. Working hard to help connect the nation, shop our offers and order online. com) Select the mail server as POP3 and enter the. com email account in Email 3 weeks ago; Secondary a/c holder cannot access ntlworld mailbox in Email 3 weeks ago; Setting up email again after compromised account in Email 19-10-2023; Just updated my VM email log in details & now logging in via secondary email. By making your old Ntlworld address your main email account going forward you are effectively locking yourself into sticking with VM as your broadband provider in the future. uk. Go to Family & other users. Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black. Having read a few posts. I cannot seem to put in the correct password - it just isn’t accepting it and there is no way to reset password. My Virgin Media, making managing your account easier with all your information in one place. So even though i am already logged in to my Virgin email with my original xxx. If they are still there how do I see them and change password from the master account login? Update Settings> Account Details and then click on the link that says 'Manage other My VirginMedia Accounts'. 1) I can't log in to the ntlworld. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. I've noticed today that no ntlworld emails are coming through now on my mobile. As of Feb 7th I've been unable to access my ntlword. I have changed my password as directed (Step 1), but Step 2 instructs me as follows: '1. com login using a third party (Yahoo username (email address)). The Virginmedia email system is clearly broken. Hi, long post sorry - really crazy I know. I tried going into their settings and check or change anything but to no avail, with a message of update failed when trying to update it. In the next step, select the “Import emails from my other account (POP3)” option and click “Next”. We would like to show you a description here but the site won’t allow us. Finally, choose the destination path where you need to save downloaded data and click on Backup button. In that case when you sign into your webmail account you have to enter that non VM email address (rather than your VM email address) as the username. I'm sorry this is happening. Options. No need to register! Your Email Address: Password : Webmail Advanced Login Secure Login Webmail Check your POP/IMAP email on the web. Try that and see how it goes. ntlworld. com. This does not change the underlying Ntlworld email address, only the way you sign into it via the My Virgin Media account or via VM webmail. it asked me to sign in again the other day and now i cant get back onto it. While the majority of customers have been virgin. com. Promise. When I tried to send emails (they were still coming in at this point) I got the message SMTP connection to server smtp. Please enter the email address you use to sign in to your My Virgin Media account. BT ID or Email address. . Are you able to assist me in getting this account deleted and removed completely from your. I would be more than happy to look into this for you. Forum Member. I can send email from these android devices but not receive. BT ID or Email address. net email users. I used to be able to access my ntlworld email by logging in through the mail2. Try signing into the My Virgin Media Account for that secondary email address by entering that ntlworld address and what you think its password is here. I still have an active Virgin Media account and nothing has changed that I'm aware of, but a couple of days ago I started getting authentication errors when trying to access email ("Your email server rejected your login. Rob. Then click on the " Account settings " tab and then the " Account details " tab. That email account doesn't seem to exist anymore. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Yes, the warning message can be confusing. We would like to show you a description here but the site won’t allow us. live. Further more if you want to access the email address via a third party email app on a PC or mobile device then an app password has to be generated via the relevant My VM account. co. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. I find it absolutely disgusting that virgin media, takeover, NTL world, and then when you close your account with Virgin they literally don’t allow you after so many days to access and log into your email account online with your password. My partner uses an ntlworld email address which has worked correctly for years on her iphone. @blueyonder. Sign into the account here:. To logout of your Gmail account on other devices on your iPhone, you need to open the Gmail app. Thanks. This worked and gave me a new auto generated password which works fine with my gmail email app. How to manage my email account | Virgin Media Help Take us with you in four easy steps. Mailbird might be able to detect server settings for Ntlworld. not my email account password. Tech Support is open 24/7 on the numbers below. Enter the Ntlworld. Re: cant connect to email on 08-12-2021 10:02 Hi dazseaton, thank you for reaching out to us in our community and welcome back, sorry to hear you haven't been able to access your Emails, I have had a look at things our end and can see you have spoken to us in regards to this and a Ticket has been raised, we do advised anything up to 10 Days. Access your Ntlworld. If so then your email provider will need to assist you. Did you get it sorted out or is it just the usual of having to wait until they have tweaked something? 0 Kudos. the ntlworld email doesn’t now appear as an option anywhere. I contacted Virgin who changed my password and got me back into my account. - i dont need to do this. Hi KFo, thanks for the message and welcome to the forums. This may be someone else trying to break into your accounts. The account holder needs to contact Virgin Media to request that your email account's password be reset. That suggests that ntlworld email account was set up under a previous VM broadband account, Does that ntlworld address show up on your current My Virgin Media Account under "Manage other Virgin Media Accounts". How to manage my email account | Virgin Media HelpTake us with you in four easy steps. thanks in advanceRecovering NTLWorld account. I have input my correct e-mail address and password, and can successfully acquire my e-mail messages when I log into my Virgin Media web e-mail account when using the same password. My grandfather has a NTLWorld email account and has had this for a few years. When the password is requested, select the option ''forgot my password'' below. I haven't yet had the opportunity to progress any further at the moment as both me and my wife have been smitten with the dreaded Covid virus, my wife has also been in hospital with diabitis, the kitchen freezer baled out (we have just bought a replacement) and, to cap it. com" (might be a worth a look at your settings). I currently use Gmail to access them but I. My gmail account emails are coming through on my mobile okay. I see others have experienced the same issue and you have been able to address the problem via PM. The message will appear within the envelope icon at the top right of the forum page. create a new post here using their own forum account; remind them not to post any personal information in their post. virginmedia. com Account with Your Email Program Using IMAP. com" asking for username and password. in. - i dont need to do this. com may be able to detect your account's mailbox settings automatically, but for other non-Microsoft accounts, you may need. com emails aren't coming through on my samsung s20 phone. If you click on "Learn more" you might find something useful there. Click on the Login Button. That takes you to a new page where you get the option to delete that email account. com. Either way, you can rest assured that the threats from those scammers are all complete lies just to scare you into paying up. To add an account, select Add Account , select a suggested account from the dropdown menu or enter a different email address, and select Continue. SpeedGo to our Sign in. in Email Thursday; Need to choose 3rd party email address to login in Email Sunday; Problem adding ntlworld email to android phone in Email 2 weeks ago; Can't access mail anymore in Email 2 weeks ago; Email Account Locked in Email 2 weeks agoI have lost access to my ntlworld email. So, i decided, after seeing a friends set up, to purchase Microsoft 365 in the hope that i could read my emails and create folders on either machine, and each would work together. Joining in Options. if you say yes, nothing happens and you have no way of by passing it, Either. Find out more about app passwords. on 07-09-2023 16:04. com (NTL World: Virgin Media Mail) account, so you can connect to your emails from your desktop email program or your mobile mail app. Whether that may be due to hacking, incompetent management or equipment failure, the result is the same. My ntlworld address and mail box still working fine. Also, just to note. We would like to show you a description here but the site won’t allow us. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. @devin1 Mailbox password changes are not made via webmail they are made via the My Virgin Media account for the email address concerned . com. ntlworld,com (or pop3. I received an email in my account yetserday telling me I had been hacked then lots of password resets. 993. Hello guys, I became a VirginMedia cust again a couple of weeks back, I set up my email address and I was pretty sure I used a password that I would remember. Sign in Email address Please enter your email Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. I keep - 5370597. On the right side select other users. This post looks at one of the reasons for this. BBC News - Virgin Media email service users suffer lengthy failureHowever, there is another complication. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. ntlworld. blueyonder. " Virgin. If the ntlworld email address is not being recognised when you try to log into the My Virgin Media account using it then it may indicate that it is an orphaned email account that is in the process of being deleted by Virgin Media. You can get to that section by clicking on the Account settings tab and then the Account details tab. A member of the VM Forum Team staff should be able to check further when they reach this thread in a day or so. Options. emails coming in from others seem to be unaffected. Sometimes, some emails are missed and can stay active for longer periods of time, but there is always the risk of a "cleanup" by our systems. Options. in Email 23 hours ago; NTLWORLD email Account hacked and I am locked out in Email yesterday; Just updated my VM email log in details & now logging in via secondary email. Virgin Media; My Virgin Media; Shop;. Hello chrisgallagher. - opens in new window or tab. Try that and see how it goes. Office 365 is now asking her for a subscription and has locked her out until she pays. The advice I offer is my own and does not represent Samsung’s position. The sad thing is that if VM had complied with their own Terms and Conditions they would have deleted these old ntlworld email accounts 90 days after your previous. If the issue still persist we suggest you to create a new user account and check: Refer to the steps below to create a new User Account: Go to Settings. Trying to download messages into Outlook has not worked since around the 17th of July. co. Choose the appropriate File Naming option. com servers. uk. COM e-mail server settings - POP and SMTPFinally an update from Axel that might be meaningful. It does not recognise my email when I try to login. I do however still have my ntlworld email account. Today I changed my virgin media password. 2. ntlworld. ntlworld. com failed. BT. Kind regards, Chris. Deleted ntlworld email account still live in Email 2 weeks ago; I need help with email settings in Email 2 weeks ago; Top. Blue Yonder Users: Open your 'Gourmet Society' email. If you look in the top right hand corner of the email page you will see your email address, click on this and you will see "this account is managed by ntlworld. SpeedI'm getting worried and daren't log out of Windows. So go to My Virgin Media and sign in with the ntlworld email address that you want to change the password for. This may help. In an email to customers sent on 23 June, Axel Wehrle, director of. I logged onto Microsoft on Saturday and made a Microsoft email account because for some reason it won't accept my Gmail. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. com:dhtyG15793Wj" It is important to. I've sent you over a private message so I can do my best to help - although, I will need to speak with the named account holder of which the email address was attached to in order to assist. Username: emailaddress@ntlworld. To do this they can either: call Virgin Media. Then click on the " Account settings " tab and then the " Account details " tab. 0 Kudos Reply. It is an ntlworld account which I have had for years and am missing out on my emails. on 12-01-2023 17:29. Login into your Virgin Mobile account and unleash your mobile’s full potential. In the meantime, I would recommend that the account holder of the upgraded phones you're referring to make contact with the Virgin Mobile team on 0345 6000 789 (or 789 from a Virgin Mobile handset). Networking and WiFi. Thanks again for the reply. Once I'm in my account I used to be able to access my ntlworld. There are different fixes to your problem, and here is a full list: Check internet connection. . On Friday at approx 2:30 it stopped working, - 5259882. on 23-05-2023 11:30. All e-mail accounts send and receive e-mails properly. If you're looking to access your TV, broadband and phone account including your email, sign in here. I believe that she needs a new/valid password linked to her ntlworld email address so. That change means that when you reset a VM email password you now have to generate an app specific password to use instead or your webmail password when accessing that email address via any third party email apps or clients on all your devices. However I can't get my ntlworld email to work on new phone. Any advice welcome. com) email servers you should update the server settings to use the virginmedia. " Select "See all settings," "Accounts and Import" and then "Add a mail account. All the emails I have received and previously filed elsewhere have been duplicated into my inbox, along with new emails into my junk box (233 emails. . I am sorry to hear about the issues you are having with the email account. if you have set the mail app password you must have specified a non VM email address as the VM username. Access your bills, diagnose faults and manage your package. Hi, For almost a week now I have been unable to login to my email account, I have tried signing in via web mail as well and get - - 5360806. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail. As it is a deleted VM broadband account we can't log into the email to request a forgotten password either. That will still take you to. Grateful if anyone could help. I have the same problem this morning. . com or write to Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. During all that time he read/wrote emails on his mobile telephon. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. In May 2022 they stopped issuing email addresses to new broadband customers and also stopped existing customers creating new secondary addresses. If it’s been longer than 90 days I would wait for a mod or.